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Privacy Policy


Effective Date: June 27, 2025


At MET Florida, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.


1. Information We Collect


We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other details you voluntarily provide when submitting a contact form, booking a consultation, or signing up for updates.

  • Technical Data: IP address, browser type, device information, and pages visited—collected automatically through cookies and analytics tools.

  • Usage Data: Information on how you interact with our website, including time spent on pages, clicks, form submissions, and referring URLs.


2. How We Use Your Information


We use your information to:

  • Respond to inquiries and provide requested services

  • Schedule and manage consultations

  • Improve website performance and user experience

  • Send important updates or service-related communications

  • Comply with applicable legal or regulatory obligations

We do not sell or rent your personal information to third parties.


3. Cookies and Tracking


We use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site and improve its functionality. You can control or disable cookies through your browser settings at any time.


3A. Data We Process on Behalf of Clients


As part of our managed services and support offerings, MET Florida may access or manage client systems, files, user accounts, email platforms, databases, or other sensitive business data.

We take this responsibility seriously.

All client data is handled with strict confidentiality, and we apply industry-leading security practices to ensure it is protected at every step. These include:

  • Encrypted communications and credential storage

  • Multi-factor authentication (MFA) for all remote access

  • Role-based access controls with least-privilege policies

  • Activity logging and audit support when required

  • Written non-disclosure agreements (NDAs) for all technicians

  • Physical security measures on all managed infrastructure

We do not access client data unless authorized as part of service delivery, and we never sell, share, or reuse that data for any reason.

For clients in compliance-sensitive industries—such as healthcare, legal, financial, or government—we design and support systems aligned with applicable frameworks, including HIPAA, PCI-DSS, CJIS, FERPA, and SOX.


4. Data Storage and Security


We take reasonable measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure. We continuously review and enhance our practices to minimize risk and maximize protection.


5. Third-Party Links


Our website may contain links to external sites (e.g., scheduling platforms, vendors, or partner resources). We are not responsible for the privacy practices or content of these third-party websites.


6. Children’s Privacy


Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have done so, we will delete the data promptly.


7. Your Rights

 

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or deletions

  • Opt out of marketing or service-related communications at any time

To exercise any of these rights, please contact us using the information below.


8. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be reflected on this page, along with the updated effective date.


Contact Us


If you have any questions about this Privacy Policy or how your data is handled, please contact us:

service@metflservices.com - 239.599.5214

MET Florida (METFL) is a trusted IT partner for businesses and government agencies across Southwest Florida. We provide managed IT services, cybersecurity, compliance consulting, and cloud solutions designed for industries where downtime isn’t an option and security is essential.

As a Christian-based, WOSB Certified business, we are guided by integrity, service, and stewardship in everything we do. We’re also a federally licensed vendor and fully compliant with HIPAA and PCI standards, trusted to meet the highest requirements. MET Florida is an approved vendor with the State of Florida, Lee County, City of Cape Coral, and City of Fort Myers.

We’re proud to be a Microsoft Solutions Partner, Cloud Solutions Provider (CSP), and registered ISV Partner, delivering both IT support and custom software development on the Microsoft platform.

HIPAA-Certified by MET Florida

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