Question 1

I’m looking to hire an IT guy. Is Managed Services a better option?

Accepted Answer

Hiring one IT person means you’re limited to their skills, schedule, and vacation days. With MET Florida Managed Services, you get an entire IT department — Tier 1 through Tier 4 — at a fraction of the cost.

Question 2

I already have someone working with us that does IT. Why is MET Florida better?

Accepted Answer

We work well alongside in-house IT. Think of us as an extension of their team — handling monitoring, compliance, and escalations so your staff isn’t overwhelmed.

Question 3

Licensing at cost — does it really save us any money?

Accepted Answer

Yes. Most IT providers mark up licensing 20–75%. We pass it through at cost, which means many clients save more per month on licensing than the cost of our service plan.

Question 4

I’m already working with a Managed Services provider. Why should we consider MET Florida?

Accepted Answer

Most providers are out-of-state or mark up software and services heavily. MET Florida is local, responsive, and transparent. Our pricing starts at just $30/hr, and our licensing is at cost — no surprise bills, ever.

Question 5

I just need someone to fix a few things here and there. Do you guys do that?

Accepted Answer

Yes — that’s called break/fix support. But it costs more per hour (double our managed rates) and doesn’t include proactive monitoring. For most businesses, Managed Services quickly pays for itself.

Question 6

We only have a small office. Why would we need Managed Services?

Accepted Answer

Even a 5–10 person office depends on technology every day. One data breach or outage can cost thousands. Managed Services ensures your systems are secure, compliant, and always running — without hiring a full IT staff.

Question 7

Say we go with MET Florida and our systems get hacked — what then?

Accepted Answer

MET Florida provides incident response, breach containment, and recovery support. We act immediately to stop the attack, restore your systems, and handle compliance obligations. We also carry cyber liability and professional insurance coverages for added peace of mind.